City of Norman - Case Study

4City of Norman - Case Study<a href="http://www.ci.norman.ok.us"><img src="http://www.gviz.com.au/uploads/images/norman.gif" border="0" /></a> <center>Works Management System</center> <img src="http://www.gviz.com.au/uploads/images/building.jpg" border="0"> Cityworks manages problems using the GIS Case Study Norman currently uses the Water, Wastewater, Streets and Traffic modules of Cityworks to manage their infrastructure in the Line Maintenance and Streets divisions. Both divisions using Cityworks have been able to increase efficiency and reduce paperwork. For example, the Line Maintenance Division has used Cityworks to streamline their customer response process and reporting. Before the implementation of Cityworks the Line Maintenance division was using paper to keep track of the open calls for a day, an Access database to track the customer complaints and another 3rd party software package to track their fleet equipment cost and information. Once Cityworks was implemented they were able to combine all of these elements and more into a single location. Now, they can take their customer requests in the same place that they track open calls, record work orders and track the cost of their fleet when used for work orders. This allows them to reduce the amount of paperwork they generate and greatly speed up their monthly reporting process. gViz GIS Solutions - Best practice Works Maintenance system. <hr> <div align="center"><a href="http://www.gviz.com.au"><img src="http://www.gviz.com.au/uploads/images/gviz_logo_lores.jpg" border="0" /></a></div> <center> <a href="http://www.gviz.com.au/index.php?page=case-studies">More gViz Case Studies</a> <center>© gViz 2009. All rights reserved.</center>Notetruetrue3171020ESRI.ArcGIS.E2API.Notefalse-97.445513619235.2201922460478352.978700696463GEOGCS["GCS_WGS_1984",DATUM["D_WGS_1984",SPHEROID["WGS_1984",6378137.0,298.257223563]],PRIMEM["Greenwich",0.0],UNIT["Degree",0.0174532925199433]]true-180-97.445513619235.22011357585881227.402508042GEOGCS["GCS_WGS_1984",DATUM["D_WGS_1984",SPHEROID["WGS_1984",6378137.0,298.257223563]],PRIMEM["Greenwich",0.0],UNIT["Degree",0.0174532925199433]]true-1804ESRI.ArcGIS.E2API.NoteTaskUIfalsefalse6040-97.445838604350935.2210761809436356GEOGCS["GCS_WGS_1984",DATUM["D_WGS_1984",SPHEROID["WGS_1984",6378137.0,298.257223563]],PRIMEM["Greenwich",0.0],UNIT["Degree",0.0174532925199433]]true-180Spring Green Pushpintruetrue